Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Carsington come from postal codes DE4.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Advertisem*nt
What isn't working?
Please let us know what issue you are experiencing with BT (British Telecom):
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate BT (British Telecom)?
2.40 out of 5 56,698 ratings
Thank you!
Problems in the last 24 hours in Carsington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Carsington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 15: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
Internet (61%)
-
Wi-fi (16%)
-
Phone (9%)
-
E-mail (7%)
-
Total Blackout (6%)
-
TV (2%)
Advertisem*nt
Live Outage Map Near Carsington, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities:Chesterfield, Derby, Carsington, Ripley and Heanor.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield | Internet | |
| Derby | Internet | |
| Derby | ||
| Derby | Phone | |
| Derby | Phone | |
| Derby | Internet |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
BT (British Telecom) Issues Reports Near Carsington, England
Latest outage, problems and issue reports in Carsington and nearby locations:
- James Baker (@james7baker) reported fromDerbyshire, England
@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
- Rick Crawley (@RickCrawley) reported fromMayfield, England
@bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.
- James Baker (@james7baker) reported fromDerbyshire, England
If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
- James Baker (@james7baker) reported fromDerbyshire, England
@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
- Craig Hammerton (@CraigHammerton) reported fromSouth Normanton, England
@bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone
- James Baker (@james7baker) reported fromDerbyshire, England
@mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it
- Gillian Harrison (@Gharri74) reported fromParwich, England
@bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.
- Gav (@Gav1981) reported fromDerbyshire, England
@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
- chris holmes (@chrish11072) reported fromMatlock, England
@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
- Jason fa*ge (@jfa*gej) reported fromChesterfield, England
@btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week
- James Baker (@james7baker) reported fromDerbyshire, England
@mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad
- James Baker (@james7baker) reported fromDerbyshire, England
@bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers
- b (@shelbybol) reported fromDerbyshire, England
@bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!
- James Baker (@james7baker) reported fromDerbyshire, England
@bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service
- Jason fa*ge (@jfa*gej) reported fromChesterfield, England
@ProducerScott It’s a @btsport issue they had the same issues last week #villageservice
- leigh.butler 💙 (@barmylad34) reported fromDerbyshire, England
Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?
- James Baker (@james7baker) reported fromDerbyshire, England
If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care
- James Baker (@james7baker) reported fromDerbyshire, England
@mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience
- James Baker (@james7baker) reported fromDerbyshire, England
Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
- James Baker (@james7baker) reported fromDerbyshire, England
@bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
- Lavinia (Liv) (@MuggleScum) reported
@bt_uk I’m not even running at a good speed with my bt. Had someone come out and have a look said they’d ring back and arrange a time to come back and sort it, never heard anything back from them. Absolute JOKE
- Simon Roberts (@TheSimonRoberts) reported
@bt_uk Hi Scott, that link is to reset the hub? That won't work as the problem seems to be the Internet into the openreach box before the hub.
- Russell (@RussellR13) reported
@bt_uk What are you doing about actually giving me this service you seem to want to bill me for? If you take the next payment before this is fixed I WILL report you for fraud/theft, taking money for a service not provided. Sort it out.
- Cllr Beverley Baynham (@bev_baynham) reported
@OpenreachHelp how do I speak to a person about installation of BT fibre? I want to make a complaint & @BTCare are no help
- ✪ Joy ✪ (@MumTo3Gr8Kids) reported
@bt_uk I do think it funny that in a tweet to promote the service, everything I’ve seen is that BT don’t actually provide what they’re trying to push!!
- FellWalker 🏴🏴 (@grooggle1133) reported
@bt_uk The WiFi only is a good as the service to the property.
- Hannah Pluthero 💙 (@hannahpluthero) reported
@bt_uk our internet has been very up and down this week - is there an outage in south London??
- Craig W (@CofCdivM) reported
@StopFundingHate @bt_uk if you want to keep me as a Broadband customer (& BT Sport) then please #DontFundGBNews by advertising with them
- Sebastian Gibbs (@srpgibbs) reported
@bt_uk been without broadband service since 15th January! Fix date keeps moving. Called for updates on numerous occasions.Trying to work from home and the BT Minihub provided is next to useless. BT and Openreach fail yet again!
- Krists Iesalnieks (@krists61721) reported
@bt_uk my internet has been lagging constantly since around 3pm, can I know if this is just me or anyone else experiencing problems? I can barely load a webpage and that’s if I’m lucky, and the internet in general has been so slow since September or so, I feel like a turtle :/
