Detroit Water - Contact, Pay Bill, Start or Stop Service and more (2024)

FAQs

Detroit Water - Contact, Pay Bill, Start or Stop Service and more? ›

All other transactions can be done by phone at 313-267-8000 (hours are Monday through Friday, 8 a.m. - 5 p.m., except for observed holidays). Some account services are provided on the DWSD portal, including autopay, scheduling a payment, enrolling in a payment plan, and monitoring water usage.

Visit one of the more than 50 no-fee kiosks in and around Detroit and use cash, check or debit/credit card to pay your bill. Find your nearby kiosk. Call our automated pay-by-phone system at (313) 267-8000. Send your payment by mail with check or money order payable to the “Board of Water Commissioners.”

For more information, visit Customer Service at detroitmi.gov/DWSD or call 313-267-8000. New service requests can be made by completing the Application for Water & Sewer Service. You may complete this form on the DWSD Customer Self-Service Portal at csportal.detroitmi.gov.

Transferring Water Service

Do you want to transfer water service at your property into someone else's name? Call DWSD Customer Service at 313-267-8000.

How often do I receive a water bill? Residential customers receive a bill approximately every two months. Commercial properties are billed on a monthly basis.

Query your bill by dialing *888# and select option 2 – Query Bill.

When you turn the stopco*ck in a clockwise direction the water supply will be shut off. You can turn the water supply back on by turning the stopco*ck in an anti-clockwise direction.

To put a utility in your name, you'll need to show the provider proof of your identity, such as your ID, driver's license, or birth certificate, and billing address, usually a lease agreement or piece of mail. In some cases, the company may also request documents related to your employment status or credit history.

Moving water is as easy as collecting the water in a rain barrel, adding a spigot to the bottom of that container, and then connecting a garden hose to the barrel spigot! Leave the spigot open as the water rises. Pressure builds and the water starts to move where you want to send it!

Can you change your water supply? ›

Under the current legislation, household customers are not able to change their water supplier or sewerage service provider. The water or sewerage company that supplies your property will depend on where you live.

Currently, an average Detroit household with three people uses between 2,300 and 3,000 gallons of water per month and pays $81.62 per month for their water, sewerage and drainage.

Unless otherwise stated, the water (or water + sewage) bill falls under the utility umbrella, just like electricity or natural gas. If the lease states that the Tenant is responsible for all utilities associated with the Property, then the water bill is their responsibility.

In Michigan about 779 million gallons of water are withdrawn and delivered every day for domestic use, with the average Michigan resident using 79 gallons per day in and around their home.

Great Lakes Water Authority / Detroit Water and Sewerage Department.

You may also call 313-267-8000 Monday through Friday, 8 a.m. - 5 p.m.

The water used for all purposes in the Detroit area is obtained from three sources: Lake St. Clair and the Detroit River, their tributary streams and inland lakes, and ground water. During 1950 Lake St.

You can pay online at My DC Water or call (202) 354-3600, 24 hours a day. Cash payments in person: You may pay your DC Water bill in cash in person at a number of Western Union locations.