No problems detected
If you are having issues, please submit a report below.
Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Advertisem*nt
What isn't working?
Please let us know what issue you are experiencing with EA Games:
Sign inThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate EA Games?
2.28 out of 5 4,328 ratings
Thank you!
Problems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
Online Play (45%)
-
Sign in (36%)
-
Glitches (9%)
-
Game Crash (5%)
-
Matchmaking (4%)
-
Hacking / Cheating (1%)
Advertisem*nt
Live Outage Map
The most recent EA Games outage reports came from the following cities:
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Lewisham | Matchmaking | |
| Lewisham | Sign in | |
 Kyle | Sign in | |
| Larbert | Online Play | |
| Lewisham | Online Play | |
 Lille | Sign in |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
- LEGIT HACK (@LEGIT__HACK) reported
@CameronScholes3 @EAHelp i saw your comment, don't panic, i had same issue but with the help of @LEGIT__HACK here on Twitter, i got my issue resolved. Send him a direct message for help
- Beamer Jones (@Beamerj) reported
@EAHelp Game is slow. Passing is terrible and server's very lagging. Do something about it. No wonder u losing players. Have u played the game. I bet u have
- ˗ˏˋ krati / kdramaomo ˎˊ˗ (@krati_joshi) reported
@EAHelp hello, it has been 3 months since my account got hacked & you banned it. I've raised the issue several times via email & it is still pending. I would really appreciate a prompt response since I have missed an entire season & don't want to miss another.(Case: 76394944)
- insiderDE (@insiderDE) reported
@EAHelp I wanted to return to SWTOR, but I have lost my security token. The "Lost your security key" link mentioned in the EA Help docs is missing on the login form after logging in. The CS Hotline is not available and tells me to visit EAHelp docs again...Can someone help me?
- AutoMatić (@majstormatic) reported
@EAHelp ive been robbed two wins on weekend league because the game freezes and say the result is under review. Fix your terrible game
- Pris (@PrisBtw) reported
@EAHelp Please can you help me, ive woken up and someone has hacked my account and changed the email, i cant login and cant access my apex account with 3 heirlooms
- Etshy (@etshysama) reported
@EAHelp Yeah sorry was busy. I tried again few hours later, and it worked. Guess it was server issues
- Levi (@Levi42836436) reported
@EAHelp @EAHelp you're game just paused glitched me second time while I was wining (the game continues with me still paused forcing me to quit) I want my win or a refund this game is a joke this glitch has been happening since the start of the game and you guys do nothing to fix it
- Ela (@Eli_Drottningu) reported
@EAHelp I'm having problems using the gallery on the sims 4, I can search for items and for users, but instead of the preview I just see a red cross and if I click on the item it says it can't find the object.I already uninstalled and reinstalled origin and the game
- SportsAreFun (@SportsConsumer7) reported
@mikecadesky @MaddenLeagueOps @EAHelp Same here. It’s been broken most of Madden 21 with few exceptions. MUT draft vs cpu gives out L even when you win. So frustrating.
- Barça (@SocialBarca_10) reported
@EASPORTSFIFA @EAHelp fix your awful servers for once. Every game major delays and lags.
- Luke Mortimer 🇦🇺 (@Mortzz98) reported
@EAHelp hey, ea i just my 11th win on this weekends fut champions and it didn’t count? why? then tried to play after and lost the rest, fix it please.
- Andy Savigar (@AndySav92) reported
@EAHelp I'm trying to log in to the FIFA Web App on my browser but get the following message 'Early Web and Mobile Access has expired. You need to login to FUT 21 on your Console or PC to continue using this account...' I have logged in to FUT 21 on my PC and played games.
- Emma Carr (@EmmaBabeyy93) reported
@EA @EAHelp #Sims4Console. Ive just updated the game gone to play and its done nothing but crash, finally let me onto build mode and crashed again 🤦🏼♀🙄 please sort this out, its literally been happening since the game released Ive spent loads of money and cant play
- Adel (@Adel37864440) reported
@EAHelp Just now got an EFL tots player from pack.. Was supposed to be epl player.. seems the issue is still there..
- sergio (@sergiiomontess) reported
@EAHelp thanks for answering me as soon as possible I no longer have a problem and everything is correct
- T-G (@zekryev) reported
Hi @EAHelp. I recently won a game of apex legends ranked queue and ended up with an error message and no ranked points gained. Any idea how or why this happened? My teammates didn't get RP either, I got 2 screenshots where it says we placed first in ranked
- sergio (@sergiiomontess) reported
@EAHelp hello I have now entered the game and it gives me a login error it won't let me open with my account and I'm worried because I've spent jewelry and I have a high CRL
- Valverde Simp (@Bartdm5) reported
@EAHelp go fix your **** company the servers are down
- 76 (@obrigadoman) reported
@EAHelp i have a problem with companion app. When i finish an sbc and push “send” button, app doesnt do it???
- LEGIT HACK (@LEGIT__HACK) reported
@Comrade_Gomez @EAHelp i saw your comment, don't panic, i had same issue but with the help of @LEGIT__HACK here on Twitter, i got my issue resolved. Send him a direct message for help
- Yorkshergamer71 (@yorksher2020) reported
???? No response yet, HELLO?? I have serious issues about YOUR game!!, yet you can’t respond? Hopefully pes 22 improves as I will be playing that from the start seeing as ea can’t even be bothered to address a disappointed customer smh!! @EASPORTSFIFA @EAHelp @EAFIFADirect !!!
- jonny patnoe (@JonnyPatnoe) reported
@EAHelp ok so my wifi is perfectly fine and i only play franchise for just fantasy drafts and i get kicked out constantly in the middle of a game the wifi doesn’t crap out or anything it just says i disconnected from ea servers but i didn’t disconnect from psn it’s a daily thing
- Jack Wilkins (@JackWilkins146) reported
@EAHelp Would you be able to check the feature that I’ve been kicked out of 12 games this weekend and after it says your result will be determined would you be able to fix this because 12 is a lot
- Jeffrey Gollenberg (@JeffGollenberg) reported
@EAHelp Im having the same problem other people have. I've earned & claimed every madden21 drop I qualified for but nothing has shown up in my game. It's seriously irritating because your answer is that we are all talking about the uniform parts not showing up in our binder.
- Sinister0208 (@Sinister0208) reported
@EAHelp why is every match in Fifa 21 FUT champs lagging with high ping and jitter in the UK. Even though its says low ping in the pre match screen? I have tried it on two different connections - same issue and my ISP says my connection is fine.
- David James 🔰 (@DavieSlimz) reported
@EAHelp @EAHelp how bad is this service? Yet I see responses to other people's queries and not mine after 15 tweets and 10 DMs
- Cubix (@Cubix612) reported
@EAHelp Apex Xbox servers not working? 4 games in a row crashing getting back in and the stupid slow thing that use to happen all the time...
- El Edz 🏴 (@ElEdz_) reported
@EAHelp I was winning 16-0 and I get the loss? pls fix this.....
- kdub (@Matt03965023) reported
@MaddenNFLDirect My twitch says it’s not verified I click thing it won’t let me sign in I did password change but it don’t send to my email so now what @EAHelp ??
