Verify your trade-in device
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Trade-in value
One-time bill credit once device is received by
Recurring promotional value
Total savings
Trade-in value without promotion
Bonus value with promotion
Total savings
Does this device meet the following conditions?
- The device stays powered on
- The screen on my device is free of cracks (scratches and scuffs are acceptable)
- The device has never been damaged by liquid or moisture
- Find My iPhone must be turned off
- The device stays powered on
- The screen on my device is free of cracks (scratches and scuffs are acceptable)
- The device has never been damaged by liquid or moisture
Learn more about qualifying conditions
Limited-time offer. Trade-in qualifying device for promotion enrollment or one-time bill credit toward your bill (may take several billing cycles to recieve credit). Trade-ins are final. Trade-in amount may be adjusted based on evaluation of device condition upon receipt. See full details
Let's get your trade-in details
Outstanding trade-in balance: ${{installmentBalance}}. This outstanding balance must be paid when you place order at checkout.
Due to the condition of your device, it is ineligible for the promotion. We're sorry, we can't accept your trade-in due to the condition of the device. Your trade-in device is not eligible for the selected promotion. Awesome, you're getting your full promotional value!
*
Estimated total promotional savings with trade-in
Estimated trade-in value credit value
You can still continue upgrading without your trade-in device. The promotion will be removed but you’ll still have payment plan options. *Based on what we know about your device today. The final promotional value will be determined after we receive your device and confirm its condition. *Based on what we know about your device today. The final promotional value will be determined after we receive your device and confirm its condition. Trade-in value will be applied as a one time credit on your bill within 2 billing cycles. Actual value is determined when your device is received.
Trade-in value
One-time bill credit once device is received by
Recurring promotional value
Total Savings
Trade-in value without promotion
Bonus value with promotion
Total savings
By clicking “Accept & continue”you agree to the Trade-in Agreement & Trade-in Terms and Conditions.
- Go to Settings.
- Select About Phone
- Select Status.
- Scroll to find your IMEI number.
- Press and hold to copy IMEI number.
- Go to Settings.
- Select General.
- Select About.
- Scroll to find your IMEI number.
- Press and hold to copy IMEI number.
Find model and storage size
Model
- Go to Settings.
- Select General.
- Select About.
- Look for Model Name.
Storage size
- Go to Settings.
- Select General.
- Select About.
- Scroll down to Capacity.
Model
- Go to Settings.
- Select About Phone.
- Look for Model Name.
Storage size
- Go to Settings.
- Select Battery and device care.
- Select About.
- Scroll down to Storage.
Trading in is as easy with ship kit.
Your ship kit includes everything you need, so don’t worry. But here’s what to expect:
- Don’t worry, you won’t be without a phone
The first thing we’ll do is ship your new device! We’ll also send a trade-in ship kit with prepaid shipping and instructions.
- Sit back, relax, and transfer your data
Transferring your data from the old device to the new one isn’t hard. It just takes a little time. Learn how
- Turn off Find My iPhone
For iPhone users this is necessary to reset your trade-in device or we can’t user it—and you won’t get the value for it. Learn how
- You have 30 days to send in your trade-in
Once we receive your device and verify its condition, we’ll confirm your trade-in is final.
Bring your trade-in to a store location and we’ll handle it.
- Want to save time? Do a little prep in advance
Back up your device and turn off Find My iPhone before you go to the store to save time. How to back up my device
- Come on in to a
T-Mobile store near you
Once your new device has shipped, come to aT-Mobile store within 30 days.
- Remember to bring both your devices
We can help set up your new device and take care of your trade-in.
Visit a store with your new iPhone
and trade-in device.
Find a store near me
