Litter-Robot 3 Troubleshooting: How to Fix Frequent Problems (2024)

Last Updated: 3 months ago

Are you wondering why your Litter-Robot 3 lights are flashing?

When you’re new to automatic cat litter boxes, it’s easy to get confused when you see your unit’s sensor blinking.

Fortunately, we’re here to explain everything you need to know about Litter-Robot 3 lights.

Just keep reading.

  • Litter-Robot 3 Troubleshooting: Different Lights Meaning
    • 1. Blue Light
    • 2. Yellow Light
    • 3. Red Light
    • 4. Yellow and Blue
  • What Do Flashing Sequences Mean?
    • 1. Yellow to Red
    • 2. Blue to Yellow to Red
    • 3. Red to Yellow to Blue
    • 4. Blue, Yellow, and Red
  • What to Do When Your Litter-Robot 3 Lights Are Blinking?
    • 1. Reset the Unit
    • 2. Contact Support
    • 3. Change Litter
    • 4. Check the Power Supply
    • 5. Check the Bonnet or Globe
  • Conclusion

Litter-Robot 3 Troubleshooting: Different Lights Meaning

Litter-Robot 3 Troubleshooting: How to Fix Frequent Problems (1)

An automatic litter box is a great choice when you don’t have enough time to scoop multiple toilet boxes every day or deal with clumps sticking to the bottom of the box.

And Litter-Robot 3 is one of the best automatic toilet boxes you can find because of its smart features, innovative design, and durability.

Still, like any electronic device, you’ll need to troubleshoot your unit from time to time. And here’s where it can get confusing with all those blinking lights and sequences.

So, what do your Litter-Robot 3 lights mean? Well, it depends on the color of the light (blue, red, or yellow) and whether it’s blinking or not.

To help you figure out what’s going on with your machine, we’ll talk about what each of these lights means.

1. Blue Light

The most common light signal you have to deal with when you have a Litter-Robot 3 is the blue light. It’s also the easiest to troubleshoot.

A solid blue light indicates that your unit is ready to use and everything is working as expected. On the other hand, a blinking blue signifies that the waste drawer is full.

You need to empty the drawer, put a new waste liner in, and press the reset button on the control panel or the Whiskers app.

Afterward, the flashing blue light should return to a solid blue light, indicating that the unit is ready.

Also, you can deactivate Litter-Robot’s 3 blue light by pressing and holding the power button for five seconds. If you wish to turn it on, repeat the same action.

2. Yellow Light

A solid yellow light means that your unit is cycling or paused. As such, you don’t have to do anything unless you want to unpause, abort, or pause the cycle.

  • To unpause the unit, press the cycle button
  • To abort the clean cycle, press reset or empty
  • Press any button to put the unit on pause

On the other hand, a blinking yellow light signals a problem. The flashing sequence determines how to resolve the issue.

A slow yellow flashing light (one flash per second) indicates that something has interrupted the clean cycle, for example, your cat entering the box or a disconnected globe.

Typically, the unit will start cycling 15 seconds after your feline friend leaves the box and 5 seconds after attaching the bonnet.

A rapidly flashing yellow light (four flashes per second) indicates a pinch condition—an obstruction in the waste port.

You need to turn off the Litter-Robot 3 and check the waste port to remove any possible obstruction. If there is no physical cause, it may be that the connectors need to be cleaned or the corrosion sanded off.

Check out this video on how to troubleshoot the yellow flashing light.

3. Red Light

A solid red light shows that the built-in cat sensor has detected your cat inside the unit and is counting down to the start of the clean cycle. So, you don’t have to do anything.

On the other hand, flashing red lights means a cat sensor fault, and it has two possible causes:

  • Your cat hasn’t left the unit
  • Excess litter weight

Check if your cat is still inside the globe and ensure you’ve filled the sand to the proper litter level. Then reset the unit and try again.

4. Yellow and Blue

Solid yellow and blue lights indicate that your device is in an 8-hour sleep mode.

As such, the Litter-Robot 3 won’t turn on the clean cycle during these hours.

You can turn off the sleep mode by pressing and holding the cycle button, or through the Whiskers app.

What Do Flashing Sequences Mean?

Litter-Robot 3 Troubleshooting: How to Fix Frequent Problems (2)

Besides single solid or blinking lights, you may notice that your device is flashing several different light colors in a row.

1. Yellow to Red

Whenever your unit flashes from yellow to red light, it indicates a motor obstruction.

You have to turn off the device, disassemble it, and remove the jam.

2. Blue to Yellow to Red

This sequence means that your Litter-Robot can’t find the dump position.

You should contact customer service for assistance in resolving the matter.

3. Red to Yellow to Blue

This sequence means that the unit can’t find the home position. You may have to replace the hall-effect sensor, so you should contact the manufacturer for details.

Check out this video on how to fix the red flashing light.

4. Blue, Yellow, and Red

If you see blue, yellow, and red blinking simultaneously, the unit has a problem with the cleaning cycle.

According to support, the problem might be related to the base’s wiring or the hall-effect sensor.

The problem can also be related to excess weight, power cord/adapter issues, or a misaligned internal shield.

What to Do When Your Litter-Robot 3 Lights Are Blinking?

Litter-Robot 3 Troubleshooting: How to Fix Frequent Problems (3)

So, let’s talk a bit about what you should do when you’re dealing with blinking Litter-Robot 3 lights.

1. Reset the Unit

Pressing the Reset button may solve a number of issues you might encounter with your Litter-Robot 3.

So, before you panic and start reading through forums, you should turn your unit off or on.

2. Contact Support

Litter-Robot 3 has friendly customer support, so you can give them a call whenever you’re having an issue with blinking lights.

And you can always ask a question in the forum and have customer service resolve it for you, or read the troubleshooter.

3. Change Litter

Sometimes you fill the unit up to the proper litter level, and you still get an error. That’s because some types of clay-clumping litter are heavier than others.

As such, changing the brand can resolve the cat sensor error.

4. Check the Power Supply

Ensure your adapter meets the unit’s specifications and that the power cord is intact. Change the outlet and try again.

5. Check the Bonnet or Globe

If the bonnet and the globe aren’t in the proper position, the unit won’t start or finish cycling.

Check out this video to see how to remove and replace the globe.

Conclusion

Litter-Robot 3 is a great choice for cat parents who don’t have much time to scoop the litter box and maintain it clean for multiple cats.

And as you can see, it’s pretty easy to learn what the Litter-Robot 3 lights mean so that you can resolve issues as soon as possible.

The litter robot price is well worth it if you can use it, so don’t forget that you also have a trial period, so you can always return the unit in 90 days if it’s too hard to get used to its buttons.

What do you think about our Litter-Robot 3 troubleshooting? Have you ever had any issues with the Litter-Robot 3 lights? Share your user experiences in the comment section.

Olfa T

Olfa knows how to get things done and has a keen business sense that others admire. She’s always on the go, coming up with new ideas! Her ability to anticipate the needs of her readers and deliver information that they want is what makes CatVills such a success. She loves cuddling her cat Picaciu. He is her inspiration.

Litter-Robot 3 Troubleshooting: How to Fix Frequent Problems (2024)

FAQs

Why does my Litter-Robot keep saying it's full? ›

Check for obstructions blocking the drawer full indicator (DFI) sensors. There are two sensors inside the base, above where the waste drawer would sit. Debris, such as dust or cat fur, can interfere with the DFI sensor. This can cause the unit to inaccurately trigger a drawer-full indication.

How to do a hard reset on litter robot 3 reddit? ›

Please follow these steps or use our guided troubleshooter to resolve this issue.
  1. Empty the Litter-Robot waste drawer.
  2. Ensure the waste drawer liner is properly installed and tucked into all 4 tabs.
  3. Perform a hard reset after emptying the waste drawer: Unplug Litter-Robot for 10 seconds and replug.
Feb 8, 2023

How to adjust Litter-Robot 3 sensor? ›

Calibrate cat sensor
  1. Add approximately 10 lbs, or 4.5 kg, of cat litter to the globe. ...
  2. Now press and hold the Empty and Cycle buttons for 3 seconds. ...
  3. Calibration is confirmed by the red flashing Timing LED.
  4. Wait 30 seconds, then press the Reset button.

When should I reset my Litter-Robot? ›

IMPORTANT: Any time you do anything that affects the weight or placement of the unit, including adding or removing litter, emptying the waste drawer, or moving or cleaning the unit, press the Reset button once you are done.

How to update Litter-Robot firmware? ›

Follow these steps to update your Litter-Robot's firmware:
  1. In the Whisker app, select your Litter-Robot 4 unit from the dashboard.
  2. Tap on the Settings gear in the top right corner.
  3. On the Robot Settings page, tap Firmware Updates.
  4. On the Firmware Updates page, tap Update to begin the update process.

How do you clean a full sensor on a Litter-Robot? ›

Cleaning the sensors

With the globe, bonnet, and drawer removed, lean the unit backward so that you can look into the holes on the bezel to see each sensor. Using a clean, dry cotton swab, carefully clean the surface of each sensor to remove any dust.

How do I manually reset my Litter-Robot 3? ›

Unplug Litter-Robot from the rear of the base. Leave the unit off for 1 minute. Plug it back in. Press the Power button.

How do you clean the pinch sensor on a Litter-Robot 3? ›

The pinch sensor is located in the base. Look at the top of the base, and locate the plastic pinch bar on the left side of the waste port opening. Press the bar inward several times to dislodge any built-up litter or debris.

Why is the blue light flashing on my Litter-Robot 3 troubleshooting? ›

The sensors work by sending beams from one sensor to the other, and if the beam is interrupted, the blue light will flash as the Litter-Robot thinks the drawer needs to be emptied.

How do you force a Litter-Robot to cycle? ›

Press and Release: Pressing the Cycle Button starts the Litter-Robot cleaning cycle. In order to pause the cycle, press any button on the Control Panel during the Clean Cycle. Press Cycle once again to resume the cleaning cycle.

How do you reset the litter robot 4 stuck mid cycle? ›

If your unit is stuck during a cycle, short press the Reset button to continue and complete the cycle. If your unit is still stuck and it is in an error state, long press the Reset button for 3 seconds to zero the weight scale. Turn Litter-Robot off and unplug the unit.

How do you reset the litter robot 4 over torque fault? ›

Short press the Reset button, then short press the Cycle button to run a Clean cycle. After your Litter-Robot cycles, it should return to the Home position, displaying a blue light bar.

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