Litter Robot 4 Cat Sensor Fault: How to Fix - TechEvery (2024)

The Litter Robot 4 works perfectly to save you a ton of time when it comes to cleaning after your cats. To ensure effective operation, it uses a sensor to detect when a cat has entered and exited the box.

If the sensor is faulty, it can cause the machine to malfunction and not properly clean the litter. This guide will provide step-by-step instructions on how to fix a faulty sensor on the Litter Robot 4.

Litter Robot 4 Cat Sensor Fault: DIY Fixes

Litter Robot 4 Cat Sensor Fault: How to Fix - TechEvery (1)

Step 1: Check the Sensor’s Placement

Obviously, the first fix you would want to apply is to check the placement of the sensor. The sensor should be placed in the middle of the entrance, with the lens facing toward the inside of the litter box. If the sensor is not properly placed, it may not be able to detect when a cat enters or exits the box.

To check the placement, visually inspect the sensor’s location and make sure it is centered at the entrance and the lens is facing towards the interior of the litter box.

Step 2: Check for Obstructions

If the sensor is properly placed, the next step is to check for any obstructions that may be blocking the sensor’s view. This could include dirt, debris, or even the cat’s tail. These can block the sensor’s view and prevent it from detecting when a cat enters or exits the box.

To check for obstructions, clean the sensor lens, and the entrance of the litter box thoroughly to ensure that there are no obstructions blocking the sensor’s view.

Step 3: Check the Connections

If the sensor is properly placed and there are no obstructions, the next thing to consider is to check the connections. Make sure that the sensor is securely connected to the control panel, and that there are no loose wires.

If the connections are loose, it can cause the sensor to malfunction. To check the connections, visually inspect the wires and connections between the sensor and the control panel, ensuring that they are securely connected and without any loose wires.

Step 4: Check the Control Panel

Make sure that the control panel is properly set up and that the sensor is turned on. If the control panel is not set up properly, or if the sensor is turned off, you would notice the issue of faults.

To check the control panel, ensure that the settings are correct and the sensor is turned on. Refer to the Litter Robot 4’s manual for instructions on how to properly set up the control panel.

Step 5: Check the Power Supply

Make sure that the Litter Robot 4 is properly plugged in and that the power outlet is functioning properly. A faulty power supply can cause the sensor to malfunction.

To check the power supply, ensure that the Litter Robot 4 is properly plugged in and try plugging it into a different outlet to see if that resolves the issue. If the cord and the power outlet are working properly, you can go ahead to try other fixes

Step 6: Check the Firmware

The Litter Robot 4 may have outdated firmware that is causing the sensor to malfunction. To check the firmware, check the Litter Robot 4’s manual or the manufacturer’s website for instructions on how to update the firmware.

Step 7: Check the Circuit Board

If the sensor is properly placed, there are no obstructions, the connections are secure, the control panel is set up properly, the sensor is on and still not working, the power supply is good and the firmware is up to date and still not working, it is likely that the circuit board is faulty.

It is important to check other parts of the device before coming to the conclusion that the circuit board is faulty. If this seems to be the case, then you may need to contact the manufacturer for a replacement circuit board or hire a professional repair service.

Step 8: Check the Software

If all the above fixes don’t work, the issue may be with the software. The software is responsible for connecting all the hardware parts together and controlling the sensor. In this case, contact the manufacturer for software troubleshooting or seek professional repair service.

Step 9: Contact the Manufacturer

If you can’t get to the problem after trying out all of f the fixes above, then you might be dealing with another problem entirely. The best thing to do would be to contact the manufacturer. They would provide further troubleshooting assistance.

It is important to follow the steps in order and check each component of the Litter Robot 4 before determining that the sensor is faulty. By following these steps, you can often troubleshoot and fix the issue without having to replace the sensor. If all of the above steps don’t work, contact the manufacturer for further assistance, or seek professional repair service.

How to Maintain the Litter Robot 4

Here are a few tips for maintaining your Litter-Robot:

  • Empty the waste drawer regularly: The waste drawer should be emptied at least once a week, or more often if you have multiple cats using the litter box.
  • Clean the globe: The globe should be cleaned every few weeks, or as needed. Use a damp cloth or sponge to wipe down the inside and outside of the globe.
  • Replace the carbon filter: The carbon filter helps control odors and should be replaced every 3 to 6 months, or as needed.
  • Check the power cord: Make sure the power cord is plugged in securely and not frayed or damaged.
  • Check for any blockages: If the Litter Robot is not rotating properly, check for any blockages in the waste drawer or around the entrance to the globe.
  • Regularly check for any loose parts or screws and tighten them if necessary.
  • Keep the litter robot in a well-ventilated place, if possible not in direct sunlight.

By following these tips, you can help ensure that your Litter-Robot continues to function properly and provide a clean and comfortable place for your cat(s) to use the litter box.

Litter Robot 4 Cat Sensor Fault: How to Fix - TechEvery (2024)

FAQs

Why does my Litter-Robot keep saying cat sensor fault? ›

If the timing light is flashing red or you are receiving a "Cat sensor fault" notification in the Whisker app, this indicates the cat sensor has been continuously activated for 30 minutes or more, either by a cat that won't leave the globe or by too much weight in the unit.

How do you reset the sensor on a litter robot 4? ›

Press the Reset button while the globe is at the Home position with the blue light bar on to reset the cat sensor(s). When pressed during a cycle, it will pause the cycle. If pressed again while paused, it will abort the cycle.

Why is my litter robot 4 not detecting my cat? ›

If your Litter-Robot 4 is not accurately detecting your cat's weight, this is typically an issue with the placement of your robot. The cat sensor weight scale may also record a partial measurement when a curious kitty puts weight on the step without completely entering the unit.

Why does my Litter-Robot keep saying it's full? ›

Check for obstructions blocking the drawer full indicator (DFI) sensors. There are two sensors inside the base, above where the waste drawer would sit. Debris, such as dust or cat fur, can interfere with the DFI sensor. This can cause the unit to inaccurately trigger a drawer-full indication.

How do I update litter Robot 4? ›

Tap on the Settings gear in the top right corner. On the Robot Settings page, tap Firmware Updates. On the Firmware Updates page, tap Update to begin the update process. This may take up to 30 minutes to complete.

What does motor fault mean on litter robot 4? ›

Litter-Robot comes equipped with current-sensing capability to detect if the motor is connected and running properly. If the unit displays a blue and white alternating light bar, there is an issue with the motor connection, which affects the rotation of the globe.

How do I reset my wifi litter robot 4? ›

Press and hold the Reset and Connect buttons for 3 seconds, then power the unit on.

How to fix cat sensor fault Litter-Robot 4? ›

Troubleshooting
  1. Check that your unit is not overfilled with litter. ...
  2. From the Home position, to zero the weight scale, press the Reset button two times, the light bar should flash white.
  3. If your unit is stuck during a cycle, long press the Reset button for 3 seconds, to zero the weight scale.

How do you fix a cat sensor interrupt Litter-Robot? ›

If your Litter-Robot 3 is displaying a yellow light flashing slowly, this indicates a cycle has been interrupted either by the cat sensor or bonnet removal. Press the Reset button to resume the cycle. Success: If your unit returned home and displays a solid blue light, you've been successful.

How to reset Litter-Robot 4 weight sensor? ›

After adding or removing litter, press the Reset button to zero the Weight Sensors. Press the Reset button.

Why is my Litter-Robot blinking blue when it's not full? ›

Cleaning the DFI sensors

Debris, such as dust or cat fur, can interfere with the DFI sensor. This can cause the unit to inaccurately trigger a drawer-full indication.

What is a pinch detect fault Litter-Robot? ›

Litter-Robot is equipped with anti-pinch sensors on both sides of the waste drawer chute to ensure your cat's safety while in use. These sensors monitor for potential pinch conditions at all times. If your unit displays a green and white alternating light bar, this indicates an anti-pinch fault during power up.

How do you reset a pinch detect Litter-Robot? ›

The pinch sensor is located in the base. Look at the top of the base, and locate the plastic pinch bar on the left side of the waste port opening. Press the bar inward several times to dislodge any built-up litter or debris. Rotate the base so the waste port opening is facing up.

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